Knowledge Base
Find answers to common questions and learn how to get the most out of Vlearned
Popular Articles
Updating Your Email Address
Change Your EmailLearn how to update your registered email address.ProcessGo to Settings > AccountEnter new emailVerify via confirmation link
Resetting Your Password
Password Reset GuideForgot your password? Here's how to reset it.StepsClick "Forgot Password"Enter your emailCheck for reset linkCreate new password
Managing Subscription Plans
Subscription ManagementUpgrade, downgrade, or cancel your subscription.OptionsMonthly planAnnual planEnterprise plan
Exporting Your Data
Download Your DataExport your course progress, certificates, and more.How to ExportGo to Settings > Data > Export
Deleting Your Account
Permanent Account DeletionLearn how to permanently delete your account and data.WarningThis action cannot be undone. All data will be permanently remo...
Privacy Settings Overview
Control Your PrivacyManage who can see your profile and activity.SettingsProfile visibilityActivity statusData sharing
Managing Connected Accounts
Link External AccountsConnect your social accounts for easy login.Supported PlatformsGoogleFacebookLinkedIn
Email Notification Preferences
Customize EmailsChoose which emails you want to receive.CategoriesCourse updatesPromotionsWeekly digest
Changing Your Username
Update UsernameLearn how to change your display username.LimitationsUsernames must be unique and follow our guidelines.
Account Security Best Practices
Keep Your Account SafeFollow these tips to maintain account security.TipsUse strong passwordsEnable 2FAReview login activity
Recovering a Hacked Account
Account RecoverySteps to take if you suspect your account has been compromised.Immediate ActionsChange passwordEnable 2FAContact support
Session Management
Manage Active SessionsView and manage devices logged into your account.How to ManageGo to Settings > Security > Sessions
API Access & Keys
Developer API AccessGenerate API keys for integrating with our platform.UsageGo to Settings > Developer > API Keys
Deactivating vs Deleting Account
Understanding the DifferenceLearn the difference between deactivating and deleting your account.DeactivationTemporarily disable your account. Data is...
Managing Learning Goals
Set Learning GoalsDefine and track your learning objectives.Goal TypesDaily time spentCourses completedWeekly milestones
Can't find what you're looking for?
Our support team is here to help you with any questions
Visit FAQ